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Professional Heat Pump Repair & Install
From maintenance and repair to full installation, BOOTMARK's HVAC technicians service all major heat pump brands for year-round efficiency.
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Annual service + check
Diagnostic + repair
New heat pump system
Contact us for commercial properties or special requirements
Service twice a year — heat pumps run in both seasons, roughly double the runtime of a cooling-only system. Spring and fall visits are the standard schedule.
Answers from the providers who do this work every day.
Light frost is normal and the defrost cycle clears it. Persistent thick ice means a failed defrost control, sensor, or reversing valve, or low refrigerant — that one needs a service call rather than waiting it out.
Heat pumps deliver air around 90 to 95°F, below body temperature, so it feels cool at the vent even while heating correctly. It is the most common non-problem homeowners report.
Twice yearly, unlike a cooling-only system. It runs year-round, so filters, coils, and refrigerant charge all need checking before each season.
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